COVID FAQs


what steps are taken for rental cleaning?

We’re committed to upholding the highest standards of cleanliness by using CDC-recommended and EPA-approved products to clean our homes  We’re ensuring that our house cleaners continue to pay special attention to frequently touched surfaces including tables, faucets, railings, appliance handles and doorknobs. The safety and well-being of our guests are a top priority and the cleanliness of our homes is something we take very seriously.

Our House Checkers perform routine quality assurance visits to ensure that cleaning and inspection processes are followed. Beds are outfitted with mattress pads, pillows, and bedspreads. In an effort to limit contact with your bedding... bedding will be placed in the closet of the bedroom (or in a room corner if no closet is available), including extra pillows, shams, comforters and blankets.  If you would like to supplement your bedding by bringing your own warmth layer please feel free to do so. The supplied bedding may be run through the house dryer on a "High Heat" cycle or laundered in the clothes washer (if your rental is outfitted with a laundry).  Please note that change-over logistics do not allow for the laundering of heavier bedding.

Will i need to self-quarantine for 14 days when I arrive?

Travelers to Massachusetts arriving from states in New England (CT, VT, NH, RI & ME) as well as New York & New Jersey (as of July 1st, 2020) are no longer recommended to self-quarantine for 14 days.  Travelers to Massachusetts arriving from states outside of New England, New York, & New Jersey are still advised to quarantine for 14-days.  The self-quarantine is an advisory and not a public health order.  It is recommended that all travelers, regardless of where you are traveling from, follow the State's guidance on COVID-19 prevention in order to vacation safely and responsibly.

Will Pine Acres Rental Staff Wear PPE When Entering Occupied Vacation Homes?

Clean face masks (either cloth or disposable surgical type) and gloves must be worn by PAR or sub contractors while inside of homes and while interacting with guests, owners, or vendors outside of the office. In addition, PAR may not enter occupied homes until the guests have relocated to a separate, distant area within or outside of the home.

what if my group staying in the Rental is larger than 10?

Gathering requirements do not apply to occupants of vacation homes. We recommend all guests practice good hygiene and social distance when possible.

is cape cod in short supply of anything?

Like many places in the United States, all shoppers should expect to see changes in product availability at grocery and retail stores as supply chain demand fluctuates across the nation. If possible, visitors should bring essentials with them, including paper and sanitizing products and non-perishable groceries.

are businesses open in chatham/harwich?

The Massachusetts economy will be reopened using a four-phase approach, based on public health guidance.
https://www.mass.gov/info-details/reopening-four-phase-approach
Many local restaurants are offering takeout and delivery.  Outdoor dining options were allowed as of June 15th and interior dining is now permitted at 50% capacity as of June 22nd.  Many of our local restaurants are adapting to these new requirements to welcome patrons in a safe/sanitary way.  If you have a restaurant in mind, we suggest calling them or checking their Facebook pages/websites for more information.

are chatham & harwich beaches open?

Yes, Chatham and Harwich beaches are open! Beaches are being monitored to ensure that beach-goers are following the Governor's Orders. Click here for the latest information on MA state guidelines on beaches.  Chatham has introduced a NEW ONLINE BEACH PARKING PASS purchase option.  See link for details on how to purchase online:



Beach safety rules @ cape cod reopening task force

Beach Safety Rules: