Rental Department Frequently Asked Questions

Remember: Check in is at 3:00 pm and check out is at 10:00 am.

We now offer a non-refundable damage waiver fee, not a security deposit.

How does the cleaning work?
Cleaning is included in the lease agreement. Every lease and home has a mandatory cleaning. Each property is cleaned between tenants.
How do I get the keys? Where is your office?
Tenants pick up keys and a map to the rental property at our office at 20 Heritage Lane. Directions to our office can be found here. Please look for the Pine Acres Rentals sign in front of our building.
What happens if I arrive after 5:00 pm?
There will be a packet with your name in the SMALL SHED NEXT TO OUR FRONT DOOR. It contains keys and a map for your rental property.
Can I get the telephone number to our rental house?
The telephone number can be found on your rental contract. If it is not there, just call us and we can get it for you. Also, please be prepared to use calling cards when making long distance (and local long distance) calls.
How do I get a beach sticker?
Weekly beach stickers for Hardings, Ridgevale, and Cockle Cove Beaches, and parking along Bridge Street are available at the kiosk in the beach parking lots. The price changes from year to year. One pass is good for all three Chatham beaches and/or for the parking along Bridge Street for Lighthouse Beach. You can also pay for one day parking. Please call the Chatham Permit Dept @ 508-945-5180 for additional info.
Is there somewhere I can rent a crib or highchair?
YES! Contact Our offices for more information (508) 945-7443.
Sheets and towels are NOT provided, where can I rent them?
We have a few recommendations for linen rentals
~ Cape Linen Rentals - PHONE: 508-896-1948 or
** Use our realtor code for special prices (R111) **
~ Essential Rentals - PHONE: 1.877.377.3685 or
~ Beth Damon (508) 945-8804
~ Karen Lucey (508) 398-6968
What about paper products?
Tenants must furnish their own paper towels, toilet paper, laundry soap and dishwashing soap.
What is the check-out procedure?
Check out is at 10:00 A.M. Tenants must empty the refrigerator, wash and put away all dishes, put out the trash and bring their keys to our office by 10:30. The tenant’s legal rights to use the property end promptly at 10:00. This includes being in the driveway or the yard. It is the tenants responsibility to make sure all pots, pans, dishes, glassware and silverware are put away clean.
Can I recycle?
Unless otherwise posted, Nickerson Rubbish DOES NOT recycle. All bottles, cans and plastics can go into trash barrels, or you can drop off recyclables at the Chatham Transfer Station on Sam Ryder Rd.